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Listen up.. Licensing has changed in UDP 7.0 from UDP 6.x

I’m assuming that you are Reseller or System Integrator looking to offer your clients the best solution for systems Backup & Disaster Recovery. The good news is that Arcserve UDP can be scaled from small business all the way up to large enterprise.  Rest assured, that once you deploy Arcserve UDP successfully for a few clients, you won’t want to consider other solutions.  Seriously!

Arcserve UDP 7.0 Licensing is extraordinarily flexible & therefore, can be challenging to understand. Arcserve publishes a comprehensive Licensing Guide which you can find in the Arcserve Partners Portal.  While you are in the partners portal, take the time to register your opportunities to secure your deal.

First of all, there are various verticals of Arcserve UDP. Arcserve UDP Software (Standard, Advanced, Premium), Arcserve UDP Workstation Edition, Arcserve UDP Appliance, Arcserve UDP for Office 365, Arcserve UDP Email Archiving & Arcserve UDP Email Archiving Hosted as a Service. You should also consider Arcserve Replication & High Availability (RHA) for those critical systems that need zero data loss and very rapid recovery.

So ask yourself. What does your client want to protect? What features do they need in their protection?  What additional functionality can you offer that your client may have not ever considered feasible?

If we exclude Email Archiving for now. There are 6 Editions of Arcserve UDP to consider. The table below illustrates a breakdown of features.

UDP 7.0 Editions Comparison

It basically boils down to:

Workstation Free Edition – The lead magnet! Back up your laptop or desktop for free. It’s simple to use, has basic functionality, but hey! It’s Free! Who doesn’t like free stuff?

Workstation Edition – precisely as it says on the tin. Workstation Edition aimed at those corporate desktops that need to be backed up. The differences between UDP Workstation Edition over UDP Free Edition is centralised management, deduplication, replication, virtual standby, tape integration, etc.. Basically everything you would get with the full server level protection. It’s not free but is still great value – available in 5, 10, 25, 50, 100, 500 packs.

Standard, Advanced, Premium Editions = Cheeseburger, with Fries, or with Loaded Fries?
That basically sums it up, do you want Standard Backup, Advanced Features (such as InstantVM, Oracle UEK, Granular Exchange etc.), or Premium Features (Nutanix AHV, Assured Recovery Testing, SLA Reports etc..). Check out the table for full feature comparison.

Don’t get me wrong, “Standard Edition” packs a punch and comes with global deduplication, infinite incremental & WAN optimised replication that other vendors dream about… but surely you want Fries or Loaded Fries with it?

My recommendation would be to study the feature comparisons carefully. Consider if you need these features today, or might in the future. Then give my colleagues or me at Cloud Ready a call. We are happy to advise & often supply our resellers with multiple options along with a reasoned explanation.

Standard Edition – Ideal for budget-conscious companies that do not run Exchange or SQL, nor do they have stringent Recovery Time Objectives. Standard Edition includes with “basic tape” functionality to archive UDP Recovery Points to a single drive tape device. Take note of the “missing” features in Standard Edition.

Advanced Edition – builds on Standard Edition with support for SQL, Exchange. Introduces Virtual Standby & Instant VM for rapid recoveries on VMWare, HyperV, AWS & Azure. Advanced also adds support for Oracle Linux UEK. Advanced Edition includes “basic tape” functionality to archive UDP Recovery Points to a single drive tape device.

Premium Edition – Premium Edition adds more enterprise features including that latest sexy feature – Nutanix AHV Support. Additional Premium UDP features include: Hardware Snapshots, Role Based Administration, Assured Recovery Testing, SLA Reporting. Premium Edition includes “Advanced” Tape capability, which is a fully licensed edition of Arcserve Backup with all features enabled & the ability to use multi-drive tape libraries.

Premium Plus Edition^ – Is no longer available in UDP 7.0.   Arcserve made the decision to separate Replication & High Availability into a separate product line, meaning that there was no longer a need for UDP Premium Plus Edition.

^ Clients with existing UDP 6.x Premium Plus Licenses CAN upgrade to UDP 7.0 Premium Plus and CAN purchase additional Premium Plus Licenses to add to their existing license pool.

Appliance Edition – The Arcserve 9000 Series Appliance is worth serious consideration if you are looking to scope a DR solution for your client. Check out this blog for more info. There are two categories of Appliance – the Backup Appliances (which are in 1U chassis) and the DR Appliances (which are in 2U chassis). Both Appliance types come with a capacity-based license – which means you can back up as many systems (including Office 365) to the Appliance as you can fit on to it. The Backup Appliance comes with Arcserve UDP Advanced Edition while the DR Appliances come with Premium Edition.

Office 365 Licenses – Yes, Arcserve UDP 7.0 can backup & protect Office 365 Email, Sharepoint and One Drive. Office 365 Licensing is included in any Capacity Based License (including on the Appliances) or is available in packs of 10, 50, 100, 500, 1000, 2500, 5000 or any combination of such.

So which Edition do you need? Well, it really depends on the requirements of your client.

Cloud Ready can help you scope the best solution for your client’s needs. As a system integrator, you should take a good look at the Appliance option for any greenfield deployment, it really can make your task of providing an excellent backup & DR solution very, very easy.

Generally, the most popular software options are Advanced & Premium. The extra features in Advanced more than justify the small price differential over Standard Editon. Premium Edition is popular with larger enterprises that value those premium features.

License Type.

The next variable to consider is the License Type – Do you want to license a server, a hypervisor socket, or is it a Small Business Server or VMWare Essentials deployment? You can also license by the storage capacity (not listed here). Note that not all Editions are available for all License Types – for example, there is no UDP Premium Per Server Edition – only per Socket-based & Capacity-based.

Generally, Per Socket licensing is the best value for Virtual Environments. If a Hypervisor host has 2 sockets, & runs 30 VM’s, then 2 UDP per Socket license will adequately license all 30 Virtual Machines. Per Server (Instance-based) licensing is better value for Physical (non-hypervisor) servers. However, there is no Premium per Server option.

Special Considerations.

There are various options we can consider on a case by case basis. Your client may qualify for government pricing, or “Essentials” based licensing (for VMware Essentials, Windows Server Essentials & Windows SBS). We also might be able to investigate competitive upgrades. The best bet is to get in touch with Cloud Ready & we can discuss your opportunities & work out the best solution and best pricing.

Maintenance & Subscriptions

All licenses must be purchased with 1, or 3-year maintenance. 3-year maintenance offers the best value. You are deploying a solution that will be around for many years, so it makes sense to purchase the maintenance up front. It is also possible to purchase 5 years maintenance for the 9000 Series Appliance or for software by special request.