CRS

Website Terms of Use — Cloud Ready Solutions

Effective: 17 April 2026 Last updated: 17 April 2026

1. About these Terms

These Website Terms of Use ("Terms") apply to your access to and use of www.cloudreadysolutions.com.au and its subdomains (the "Site"), which is operated by Cloud Recovery Solutions Pty Ltd ABN 68 166 375 766, trading as Cloud Ready Solutions ("CRS", "we", "us", "our").

By accessing or using the Site, you agree to these Terms, our Privacy Policy, and any additional terms that apply to specific parts of the Site (for example, the Partner Agreement for Partner Portal users, or the Terms of Sale attached to a quote). If you do not agree to these Terms, do not use the Site.

These Terms do not affect any rights you have as a consumer under applicable law — including, in Australia, the non-excludable consumer guarantees under the Australian Consumer Law, and in New Zealand, the non-excludable rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.

2. Who may use the Site

The Site is intended for individuals aged 16 or over who are acting in a business capacity — including IT resellers, managed service providers, vendors, prospective partners, enterprise customers, and industry professionals. By using the Site you confirm that you are acting on behalf of a business or organisation (or are personally at least 16 years old).

3. Your account

Some parts of the Site (for example, the Partner Portal, the Marketplace, and the Quote Viewer) require you to authenticate. When you register or sign in:

  • you must provide accurate, current, and complete information and keep it up to date;
  • you are responsible for all activity under your account and for safeguarding your credentials;
  • you must not share your password or allow anyone else to use your account;
  • you must notify us immediately at security@cloudreadysolutions.com.au if you suspect unauthorised use of your account; and
  • we may suspend, restrict, or terminate your access at any time if we reasonably consider you have breached these Terms, the Partner Agreement, or applicable law.

4. Licence to use the Site

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal business research and, where you have an account, to use the partner-facing tools in accordance with their intended purpose.

5. Acceptable use

You must not, and must not attempt to:

  • use the Site in a way that breaches any law (including the Cybercrime Act 2001 (Cth), the Crimes Act 1961 (NZ), or equivalent laws in your jurisdiction);
  • interfere with, disrupt, or impose an unreasonable load on the Site, its servers, or networks;
  • access, scrape, download, or harvest content (including vendor data, pricing, product lists, blog content, partner directory entries) except through the interfaces we provide and within fair use for your business purposes — automated scraping, data mining, and use of the Site's content to train machine learning models are prohibited without our prior written consent;
  • reverse engineer, decompile, or otherwise attempt to derive the source code of any software made available through the Site except to the extent permitted by law;
  • introduce viruses, malware, or other malicious code;
  • impersonate any person, or misrepresent your affiliation with any organisation;
  • use the Site to send unsolicited communications, spam, or phishing; or
  • use the Site for any purpose that is unlawful, misleading, fraudulent, or harmful to CRS, our partners, our vendors, or any third party.

6. Content on the Site

Our content

The Site and its contents — including text, graphics, logos, images, vendor product information published by us, blog posts, code, and design — are owned by CRS or our licensors and are protected by Australian and international copyright, trade mark, and other intellectual property laws. Except as expressly permitted by these Terms or by law, you must not copy, reproduce, modify, adapt, publish, communicate to the public, or create derivative works from the Site's content without our prior written consent.

Vendor content

Vendor names, logos, product images, and technical specifications published on the Site are the property of the respective vendors and are used with permission as part of our distribution arrangements. Your use of vendor content is subject to each vendor's own terms.

User submissions

If you submit content to us — for example, through a contact form, partner application, enquiry, or chat — you grant us a worldwide, royalty-free, non-exclusive licence to use, reproduce, and share that content for the purposes of responding to you, operating our business, and providing the services you have requested. You confirm that your submission does not infringe any third-party rights and is not unlawful, misleading, or defamatory.

7. Information accuracy

The Site contains information about vendor products, pricing indications, case studies, industry commentary, and similar material. While we take reasonable care to keep information accurate and current:

  • vendor pricing and specifications change frequently and the Site may not always reflect the most current position — all quoted prices are indicative only and a binding quote will be issued via our Quote Builder subject to our Terms of Sale;
  • product availability is subject to vendor stock, regional release schedules, and export controls;
  • case studies describe outcomes achieved by identified customers and are not a guarantee of similar outcomes for you;
  • blog posts and opinion pieces reflect the views of the author at the time of writing;
  • technical specifications are drawn from vendor sources and we are not responsible for manufacturer errors or omissions.

You should not rely on any information on the Site as the sole basis for a purchase or technical decision. Verify material facts with us or the relevant vendor before committing resources.

8. Third-party links and services

The Site contains links to vendor websites, partner websites, and other third-party resources. We do not control those third-party sites and we are not responsible for their content, accuracy, privacy practices, or availability. A link from our Site is not an endorsement of the linked site.

9. Disclaimers

To the maximum extent permitted by law:

  • the Site is provided "as is" and "as available";
  • we do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful code;
  • we do not warrant the accuracy, completeness, currency, or suitability for any particular purpose of any content on the Site; and
  • our liability is as set out in Section 10.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under:

  • the Australian Consumer Law in Schedule 2 to the Competition and Consumer Act 2010 (Cth);
  • the Consumer Guarantees Act 1993 (NZ) or the Fair Trading Act 1986 (NZ); or
  • any other law where exclusion would be unlawful.

To the extent permitted by law, and where the ACL permits, our liability for a breach of any non-excludable consumer guarantee in respect of services is limited, at our election, to re-supplying the services or paying the cost of having the services re-supplied; and in respect of goods not ordinarily acquired for personal, domestic, or household use, to replacement, repair, or the cost thereof.

10. Limitation of liability

Subject to Section 9 and to the maximum extent permitted by law:

  • we exclude all implied terms, conditions, representations, and warranties, whether arising at law, by statute, custom, or otherwise;
  • we are not liable for any indirect, consequential, special, exemplary, or punitive loss, loss of profit, loss of revenue, loss of data, loss of goodwill, or loss of opportunity arising out of or in connection with your use of the Site; and
  • our total aggregate liability to you for all claims arising out of or in connection with your use of the Site (excluding claims for non-excludable statutory rights) is limited to AUD $100.

Each party must mitigate its loss.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.

12. Suspension and termination

We may suspend, modify, or terminate your access to the Site (or any part of it) at any time, with or without notice, if:

  • you breach these Terms, the Partner Agreement, or applicable law;
  • we reasonably suspect fraudulent, abusive, or unlawful use of the Site; or
  • required by law or for operational reasons.

Clauses 6 (Content), 7 (Information accuracy), 9 (Disclaimers), 10 (Limitation of liability), 13 (Governing law), and any other clause that is intended to survive termination, will survive.

13. Governing law and jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them. Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief in any court of competent jurisdiction, or restricts a consumer from bringing a claim in the jurisdiction of their place of residence where that right is conferred by non-excludable law.

14. Changes to these Terms

We may change these Terms from time to time. The "Last updated" date reflects the most recent change. Material changes will be notified by prominent notice on the Site or (for account holders) by email. Continued use of the Site after the effective date of a change constitutes acceptance of the updated Terms.

15. Whole agreement; severability; no waiver

These Terms, together with the documents referenced in them, contain the whole agreement between you and us in relation to your use of the Site. If any provision of these Terms is held to be unenforceable, it will be severed or read down to the minimum extent necessary, and the remaining provisions continue in force. Our failure to enforce any right is not a waiver of that right.

16. Contact

For questions about these Terms: Email: legal@cloudreadysolutions.com.au Post: Cloud Recovery Solutions Pty Ltd, Suite 707, 35-45 Spring St, Bondi Junction NSW 2022, Australia Phone: 1800 752 706 ABN: 68 166 375 766

Questions about this document? Email legal@cloudreadysolutions.com.au or call 1800 752 706.

Cloud Recovery Solutions Pty Ltd (ABN 68 166 375 766), trading as Cloud Ready Solutions. Suite 707, 35-45 Spring St, Bondi Junction NSW 2022, Australia.