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SaaS Backup
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Keepit for Dynamics 365

Keepit for Dynamics 365

Granular Backup and Recovery for Your Entire Dynamics 365 Business Suite

Cloud Service

What Is Keepit for Dynamics 365?

Microsoft Dynamics 365 is the operational backbone for organisations running Sales, Customer Service, Field Service, Project Operations, and Marketing. Native Microsoft backup for Dynamics 365 is limited to system-managed snapshots with a maximum 28-day retention. Recovery means a full environment restore that rolls back every record, even the ones you wanted to keep.

Keepit for Dynamics 365 replaces this blunt instrument with precision. You can recover individual entities, specific records, or targeted field values in minutes rather than restoring an entire production instance and losing weeks of legitimate changes. This granular approach is essential for CRM environments where data changes constantly and a full rollback would cause more damage than the original problem.

The platform backs up entities, records, and metadata across the full Dynamics 365 suite — Sales, Customer Service, Field Service, Project Service Automation, and Marketing. Selective environment backup means you can protect production without wasting resources on ephemeral dev environments. Items can be previewed and downloaded as structured JSON or CSV before committing to a restore, giving administrators confidence that they are recovering exactly what they need.

Key Specifications

Workload

Dynamics 365 (Sales, Customer Service, Field Service, Marketing)

Infrastructure

Keepit-owned, vendor-independent cloud

Retention

Unlimited — far beyond Microsoft native 28-day cap

Recovery

Granular entity, record, and field-level — no full environment rollback

Environment Selection

Selective backup of production, sandbox, and dev instances

Preview & Export

Inspect records before restoring; download as JSON/CSV

Metadata

Full entity definitions, relationships, and configuration backed up

Models Available

Dynamics 365 Sales (Accounts, Contacts, Opportunities, Leads, Quotes, Orders)
Dynamics 365 Customer Service (Cases, Queues, Knowledge Articles, Entitlements)
Dynamics 365 Field Service (Work Orders, Bookings, Schedules, Resources)
Dynamics 365 Project Service Automation (Projects, Tasks, Time Entries, Expenses)
Dynamics 365 Marketing (Campaigns, Segments, Customer Journeys, Events)
Entities, Records, and Metadata

Who Is This For?

CRM administrators managing Dynamics 365 Sales and Customer Service environments
Field service operations teams relying on Dynamics 365 Field Service for scheduling and dispatch
Marketing operations managers using Dynamics 365 Marketing for campaign automation
IT teams responsible for Dynamics 365 governance, compliance, and data retention
Organisations running Dynamics 365 alongside Power Platform who need unified backup

How It Compares

The Dynamics 365 backup market is remarkably thin. Veeam does not offer it. Acronis does not offer it. Druva does not offer it. Most organisations are relying entirely on Microsoft native snapshots — which cap at 28 days and force destructive full-environment rollbacks. Keepit is one of the few vendors providing granular, record-level backup and recovery for Dynamics 365. If your organisation treats Dynamics 365 as business-critical (and if you are running it, it is business-critical), relying on 28-day snapshots with no granular recovery is a risk that simply does not make sense when a proper solution exists.

How to Buy in Australia

Keepit for Dynamics 365 is available through Cloud Ready Solutions and our network of authorised partners across Australia, New Zealand, and the Pacific.

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Australian Distribution

  • Local pre-sales and solution design
  • AUD pricing with no hidden fees
  • Ships to AU, NZ, Fiji, PNG
  • Deal registration and partner support