Keepit for Jira

Jira Cloud is where your team tracks every sprint, every bug, and every product decision. Atlassian provides a native export tool, but it produces a static XML dump. You have to schedule it manually, and it cannot restore individual issues or preserve project relationships. If someone bulk-deletes a backlog or a misconfigured automation wipes custom fields across hundreds of issues, your options without a dedicated backup amount to raising an Atlassian support ticket and hoping for the best.

Keepit automates the protection of your entire Jira environment to independent, immutable infrastructure outside of Atlassian. Projects, issues with all attachments and comments, sprints, boards, dashboards, filters, workflows, workflow schemes, permission schemes, and service desk configurations are all covered. Recovery is granular: restore a single issue, a specific sprint, or an entire project without touching anything else.

Keepit preserves the relational complexity of Jira. Parent/child issue links, component associations, version mappings, and custom field values are all maintained during recovery. For organisations running Jira Service Management, service desk organisations, groups, and time tracking data are included in every backup.